It is the policy of the PPE Stores to maintain a Quality Control and Assurance System of management and documentation that can be audited to an internationally recognized standard. The objective of this Quality Management System is to provide Total Customer Satisfaction by supplying products in a manner which is equal to, or exceeds the agreed contract requirements, with the ultimate aim of supplying defect free deliveries and enhancing customer satisfaction.
We meet all relevant industry agreed codes of practice, other relevant British, European and where applicable, international standards and any statutory & legal requirements. These will be implemented across the company and embrace all the activities which impact upon our customers.
The management team is committed to ensuring that the system is effective in achieving quality and satisfying customers both now and in the future. We will strive to continually improve upon our services, processes and our quality management system. As part of this philosophy we will set Quality Objectives, which will be measured against and reported upon. A major feature of PPE Stores’ general commitment is to achieve customer satisfaction as this is vital to both the success of the quality program and the future prosperity of the business.
This company undertakes to supply only safety equipment and/or related services that fully comply with the standards and regulations and claims made relating to those products and/or related services. Where appropriate, PPE Stores will maintain up to date technical files and associated documentation to ensure that regulatory compliance information can be supplied upon request.
Where products are sourced from external organisations which hold technical files relating to the products being offered, PPE Stores will request confirmation that these files are current, complete, contain appropriate conformity assessment information and, where relevant, regulatory compliance certificates and will take all necessary steps to confirm the validity of the compliance documentation held by that external supplier in respect of the products being sourced.
Where services are provided related to safety equipment sourced from external organisations, PPE Stores will maintain approval from the manufacturer that the services provided are assessed and approved by the external organisation.